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Uniplaces
Frequent questions
Proof of accommodation or housing for visa purposes
Proof of accommodation or housing for visa purposes
Uniplaces provides a specific certificate called “Certificate of Accommodation” that can be used as Proof of accommodation or housing.
Uniplaces team
Jan 30, 2023
How much will your monthly Utility bills be?
How much will your monthly Utility bills be?
Utility bills vary from city to city within the same country. A Bill cap is bills included in the monthly rent up to a certain value.
Uniplaces team
Dec 20, 2022
Who can book at Uniplaces?
Who can book at Uniplaces?
Everyone can use Uniplaces!
Uniplaces team
Dec 19, 2022
Who will your flatmates be?
Who will your flatmates be?
If you booked a private or shared bedroom it’s likely you will share the house or flat with other flatmates.
Uniplaces team
Dec 15, 2022
Uniplaces’s Refund policy
Uniplaces’s Refund policy
There are several situations in which you are entitled to receive a refund. Read below to see if it’s applicable or not.
Uniplaces team
Dec 15, 2022
Writing a review from your stay
Writing a review from your stay
You’ve lived in that place so you’ll know exactly what it’s like. That’s exactly the experience the next tenant who’s looking for a place wa
Uniplaces team
Dec 14, 2022
How to book Instant Booking and regular listings?
How to book Instant Booking and regular listings?
Can you see yourself living in that place? Wonderful, you’re ready to book. Let’s start sending a booking request!
Uniplaces team
Dec 13, 2022
What is an Instant Booking offer at uniplaces.com?
What is an Instant Booking offer at uniplaces.com?
Instant Booking ⚡️: No need to wait for the landlord to reply. If you book this place now, your booking will be instantly confirmed!
Uniplaces team
Dec 11, 2022
How Uniplaces protects you from Scams. We’ve got your back!
How Uniplaces protects you from Scams. We’ve got your back!
Nowadays scammers are getting increasingly smarter… but our team is prepared to stop this type of publication and propagation within our…
Uniplaces team
Nov 29, 2022
How do you know if overnight guest is allowed before sending a booking request?
How do you know if overnight guest is allowed before sending a booking request?
So, can friends or family sleepover during your stay? If so, let’s find out below how to look for this information at Uniplaces.com.
Uniplaces team
Nov 23, 2022
How to find out who will be your Uniplaces’ Landlord?
How to find out who will be your Uniplaces’ Landlord?
Renting with Uniplaces? Amazing! Get to know who is your Landlord and their contact details straight away when they accept your booking.
Uniplaces team
Nov 16, 2022
What are Uniplaces’s different types of contract?
What are Uniplaces’s different types of contract?
There are 4 different types of contracts available, fixed, monthly, fortnightly and daily.
Uniplaces team
Nov 7, 2022
Cancellation Policies: how much you could be refunded by Uniplaces?
Cancellation Policies: how much you could be refunded by Uniplaces?
If you cancel your booking request before the start date of your contract, there are 4 different Cancellation policies applicable.
Uniplaces team
Nov 3, 2022
How much you will be charged when booking with Uniplaces?
How much you will be charged when booking with Uniplaces?
Once your booking is accepted, you will be charged with our one-time service fee and the first month’s rent.
Uniplaces team
Oct 18, 2022
What does “Uniplaces verification” mean?
What does “Uniplaces verification” mean?
To protect tenants from fraudulent landlords and to help them make a safe decision when booking a place to stay, we guarantee verifications
Uniplaces team
Oct 12, 2022
Can you send more than one booking request?
Can you send more than one booking request?
Only one booking request will be your confirmed booking and it will be the one which gets accepted first. The other booking requests will…
Uniplaces team
Oct 10, 2022
Cancelling your booking before moving in
Cancelling your booking before moving in
Have your plans changed? No worries, cancelling your booking is very easy and it will take just a few minutes.
Uniplaces team
Oct 10, 2022
Security Deposit vs Holding Deposit, learn everything about it before moving
Security Deposit vs Holding Deposit, learn everything about it before moving
When it’s time to move into a place you’ll be asked to pay a deposit: Security & Holding deposit.
Uniplaces team
Oct 6, 2022
What is the admin fee on Uniplaces.com? Is it secure to pay for it?
What is the admin fee on Uniplaces.com? Is it secure to pay for it?
The admin fee is a fee that landlords sometimes have to add to cover their administrative costs.
Uniplaces team
Oct 3, 2022
How long does it take for the landlord to respond to a booking request on Uniplaces.com?
How long does it take for the landlord to respond to a booking request on Uniplaces.com?
The landlord has 48h to respond to your booking request. If the they take more than 48h to reply to your booking request, it will expire.
Uniplaces team
Sep 29, 2022
What is the Uniplaces Service fee? And is it worth paying?
What is the Uniplaces Service fee? And is it worth paying?
The Uniplaces service fee is a one-time fee charged to make it possible to offer you protection and support during your booking and stay.
Uniplaces team
Sep 29, 2022
What is the Uniplaces 24-hour safety period? And how to activate it
What is the Uniplaces 24-hour safety period? And how to activate it
In the unfortunate event of arriving and the place looks completely different from the one you booked, please let us know within 24 hours.
Uniplaces team
Sep 28, 2022
What should you do if your booking gets expired?
What should you do if your booking gets expired?
If it happened, we’ll send you an email recommending similar places to the one you requested to book that match your preferences.
Uniplaces team
Sep 26, 2022
Checking the status of your booking requests at Uniplaces.com
Checking the status of your booking requests at Uniplaces.com
Once you’ve sent booking requests, you should closely keep up with the e-mails we send you and you can also track the status of it online.
Uniplaces team
Sep 26, 2022
What can I do if my payment fails when booking with Uniplaces? And what payment methods can I use?
What can I do if my payment fails when booking with Uniplaces? And what payment methods can I use?
If you receive an email saying there was a error with your payment, it means your bank didn’t authorise it. Learn how to solve this issue.
Uniplaces team
Sep 23, 2022
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