Privacy Policy

This Privacy Policy establishes Uniplaces’ commitment with its users, regarding personal data protection, aiming to strengthen and consolidate its relationship of trust and proximity.Through this Privacy Policy, Uniplaces informs its users about the processing of their data, as well as their rights as owners of personal data. Uniplaces acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Regulation on Data Protection – RGPD) and applicable data protection legislation, in all personal data processing activities for which it is responsible. Uniplaces handles personal data through various operational and technical means that support the activities of its business processes.

a) Objectives

The Privacy Policy, as a communication tool, has as main objectives:
– To reinforce and consolidate Uniplaces’ relationship of trust and proximity with its users;
– To demonstrate transparency in the treatment of personal data performed by Uniplaces;
– To inform users of their rights, as owners of personal data, and the way they can exercise them;
– To inform users about the Uniplaces’ responsible to whom they can request the exercise of their rights, or clarify how their personal data is being treated;

b) Application Scope

The Privacy Policy applies exclusively to the treatment of personal data performed by Uniplaces, in the context of the intended purposes. For the purposes of this Privacy Policy, any and all information relating to an identified or identifiable individual is considered personal data. The user can be identified directly or indirectly, namely through an identification number or through specific characteristics of his/her physical, physiological, genetic, cultural or social identity.

Privacy Policy

a) Our Commitment

The protection of your personal data is a priority for Uniplaces. We are committed to only treat your personal data that is strictly necessary to provide you with the best services, ensuring transparency in the information and application of best practices in the field of security and protection of personal data.
Whenever your personal data is processed by contracted entities, Uniplaces will require these entities to present the same level of privacy and security guarantee in terms of personal data protection.
We want to deserve your trust and that you feel that your personal data is safe with us, as we will always be committed to protecting your privacy, taking, with great seriousness and commitment, our responsibilities regarding the protection of your personal data.
Whenever you have any questions about the treatment of your personal data, we will be available to help you, through our contacts.

b) What personal data do we use and what do we use them for?

Uniplaces is committed to only treat personal data strictly necessary for each process. We use your personal data for the following:

i. Direct Marketing – We will need your contact information (email), so we can send you informative communications about news, campaigns and offers, discounts or benefits, generic or targeted. You may, at any time, withdraw the indication to receive this type of communications.

c) How long do we keep your personal data?

We only keep your personal data for the period strictly necessary to fulfill the objectives identified above, within the legal limits. After the defined conservation period has expired, Uniplaces undertakes to delete, destroy or anonymize your personal data. In general, Uniplaces keeps transaction data for a period of 10 years, this being the period defined by law, as well as the maximum reasonable period of useful life of our equipment.

d) With whom can we share your personal data?

In certain cases, we may disclose your personal data to entities that provide partnerships with us, as part of marketing actions. Uniplaces does not share your personal data with other companies or brands for other commercial purposes.

e) What are your rights and how can you exercise them?

As a rule, the holder of personal data has the following data protection rights: right of access, right of rectification, right of erasure, right of limitation, right of portability, right of opposition and right not to be subject to automated decisions. If you have given your consent for certain processing of your personal data, you can withdraw it at any time. In order to exercise any of these rights, you must contact Uniplaces through existing communication channels. Uniplaces will carefully analyze the requests, assessing their legitimacy and relevance, committing itself to respond in a timely manner. If necessary, the holder of personal data may also file a complaint with the National Data Protection Commission (CNPD).

f) Cookies

Uniplaces uses cookies on the website to improve the performance and browsing experience of our users. On one hand, to increase the speed and efficiency of response. On the other hand, to eliminate the need to repeatedly enter the same information. The placement of cookies not only helps the website to recognize the users’ device the next time they visit us, but will also be essential for their operation. The cookies used by Uniplaces, in all of its websites, do not collect personal information that allows the user to be identified, but only store generic information, such as the way and/or place of access of the user and the way he/she uses the websites. Cookies retain only information related to the preferences of the user.

Session Cookies: These are temporary cookies that remain in the browser’s cookie file until it leaves the web page, so there is no record on the user’s hard drive. The information collected by these cookies serves to analyze traffic patterns on the site. Ultimately, this allows us to improve the content and usability of the site.

Persistent Cookies: These are those that are well handled by us or by third parties, allowing us to quantify the number of users and perform the measurement and statistical analysis of how users use the service offered. We examine your navigation on our site with the objective of improving the supply of products or services that we make available to you.

Third-party Cookies: These are those that are well handled by us or by third parties, allowing us to manage in a more effective way the offer of advertising spaces that exist on the site, being able to analyze your browsing habits and show you advertising related to your browsing profile.

g) How do we protect your personal data?

We have a variety of information security measures in line, in order to protect your personal data. This is to ensure the protection of your personal data, preventing its improper use, unauthorized access and disclosure, its loss, its improper or inadvertent alteration, or its unauthorized destruction. We assume the same commitment of continuous improvement in terms of information security as we do in our daily activities.

Among others, we highlight the following measures:

i. Restricted access to your personal data;

ii. Storage and transmission of personal data in a secure way;

iii. Protection of information systems through devices that prevent unauthorized access to your personal data;

iv. Implementation of mechanisms that guarantee the integrity and quality of your personal data;

v. Permanent monitoring of the information systems, with the aim of preventing, detecting and preventing the improper use of your personal data;

vi. Redundancy of personal data storage, processing and communication equipment, to avoid loss of availability.


h) Updates to this Privacy Policy

This Privacy Policy may be reviewed and updated, which will be disclosed through our website.