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Covid 19

Stranded passengers in Lisbon: what to do when you are stuck

Isabela Neves

This post is also available in: Portuguese (Brazil)

With the European Commission presenting guidelines on health-related border management measures in the context of the COVID-19 emergency, we’re aware that many people in Lisbon are currently unable to get back to their homes. There are dozens of international flights cancelled, so we’ve gathered useful information order to help those who are in this situation. 

Since many of the flights are being cancelled, the first step is to contact the embassy or consulate of your country of residence to find out if there are any rescue flights available in your region soon. 

What to do when stuck in Lisbon due to coronavirus

For anyone who’s currently outside of their home country, and looking for a furnished and equipped place to live in Lisbon or Lisbon Region: we are here to help you find a temporary home as fast as possible. 

Since people are unable to leave their houses due to the quarantine, we’ll offer you solutions to make everything easier. From choosing your place to making the payment, everything can be done 100% online. We provide you with virtual tours of the homes, so you can safely rent your place without having to personally visit it.

This also avoids physical contact to ensure your safety. Just access our Fast Booking page, and one of our agents will contact you in 24h. 

If you need even faster answers from landlords,  choose the listings labelled with the “Instant Booking” label. Your request will be automatically confirmed so you will be ready to move-in to your temporary home in Lisbon. 

Accommodation in Lisbon

For those who are currently unable to go back home due to the border management measures and cancelled flights, extending stays in platforms such as Airbnb, or even hotels, can become expensive. Plus: it’s not easy to find a real estate agent at this point to book short-term rental homes. 

Online renting platforms are a quick and easy solution for people whose plans were affected due to the coronavirus outbreak. That way, you rent a fully furnished place and stay safe while you’re waiting to go back home.

Local health system

The National Health Service (NHS, or Serviço Nacional de Saude, SNS), covers all of mainland Portugal, an deals with COVID-19 suspected patients. 

Government Health Agencies

https://ec.europa.eu/info/live-work-travel-eu/health/coronavirus-response/eu-eea-and-uk_en

Coronavirus European Commission Information

https://ec.europa.eu/info/live-work-travel-eu/health/coronavirus-response/medical_en

Embassies & Government agencies

Since many of the flights are being cancelled, we recommend you is to contact the embassy or consulate of your country of residence. That way, you can stay informed if there are any rescue flights available in your region soon. 

Foreign Embassies and Consulates

Flight information in Lisbon

To stay informed about your rights as a passenger, please read this article from the European Commission. For guidance regarding transport measures, go to this page.

To get updates about the flights, go to Lisbon’s airport website.

This post is also available in: Portuguese (Brazil)

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