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Stranded passengers in London: what to do when you are stuck

Stranded passengers in London: what to do when you are stuck

The COVID-19 pandemic has led to severe international border closures and other restrictions. With many countries restricting travel without notice,  there are students, tourists and workers currently in London and unable to go back to their home country.


If you get stuck in London

For anyone who’s in London and looking for a temporary fully-furnished and equipped place to live: we’re here to help you find a home as fast as possible.


With many people in quarantine London, and unable to leave the house, know that we make things easier for you, by offering virtual tours of the homes so you can safely rent your place with no need for in-person viewings.


Everything, from choosing your place in London to paying it, can be done online. The contractual part can also be solved through e-mail between you and your landlord, in order to avoid physical contact and ensure your complete safety. 


To quickly find a short term rental in London, just access our Fast Booking page, and one of our agents will contact you in 24h. 


If you need even faster answers from landlords, choose the listings labelled with the “Instant Booking” tag. Your request will be automatically confirmed so you will be ready to move-in to your temporary home in London.

Accommodation in London

For safety reasons, it’s likely that many passengers are considering staying in London due to coronavirus and delayed flights. However, extending your stay in a b&b or hotel can be expensive, as you’ll be charged daily.


That’s why online rental platforms can be the best way to extend your stay in London and save some money in accommodation while staying in the UK due to the coronavirus outbreak.


We fully understand that this is not the ideal situation for you, so we’re working to make you feel safe and at ease. Our team is available to provide you with accommodation that feels like home during this period in London. 


If you already booked with us and need information, please, feel free to reach our Help Center. If you didn’t book but want to know more, get in touch with us.


Local health system

Healthcare in England is mainly provided by its public health service, the National Health System (NHS), that covers all permanent residents of the UK. NHS has an online 111 coronavirus service, and it’s recommended that you call if you can’t get help online. 


Here you can find some health information about all EU health information about all EU countries..

See Also


Embassies & Government agencies


To get the necessary information about your current situation, contact the embassy or consulate of your country of residence. That way, you can stay informed if there are any rescue flights available in your region soon.


Flight information in London

To stay informed about your rights as a passenger, please read this article from the European Commission. For guidance regarding transport measures, go to this page.


Please find the latest status information for flights from and to Heathrow here.


Related post: Europe lockdown amid coronavirus outbreak: info for stranded people

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