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Stranded passengers in Paris: what to do when you are stuck

Stranded passengers in Paris: what to do when you are stuck

Due to the current situation with the COVID-19 the Government of France announced that the European Union external borders will close for 30 days. Travel across the Schengen area’s internal borders will also be restricted. With the recent measures and guidelines on the health-related border management in Paris, we’re aware that many people are currently unable to get back to their homes. 

If you get stuck in Paris

For students, tourists, workers and anyone who’s in Paris and looking for a temporary fully-furnished and equipped place to live: we’re here to help you find a home as fast as possible. 


With the government of France announcing measures to minimize contact, people are unable to leave their houses, so we want to make things easier for you.  


Everything, from choosing your place in Paris to the payment, can be done online. We offer virtual tours of the homes, so you can safely rent your place with no need to visit it. The contractual part can also be solved through e-mail between you and your landlord, in order to avoid physical contact and ensure your complete safety. 


To quickly find a temporary home in Paris, just access our Fast Booking page, and one of our agents will contact you in 24h. 


If you need even faster answers from landlords, choose the listings labelled with the “Instant Booking” tag. Your request will be automatically confirmed so you will be ready to move-in to your temporary home in London.


Accommodation in Paris

If you’re stranded in Paris, we know that extending your stay in a rented apartment or a hotel can be expensive. 


That’s why online rental platforms come in handy to help you find a temporary place in Paris safely. 


We fully understand that this is not the ideal situation for you, and staying away from home is frustrating. But know that we’re working hard to make you feel safe and at ease. Our team is here and available to provide you with accommodation that feels like home during this period in Paris. 


If you already booked with us and need information, please, feel free to reach our Help Center. If you didn’t book but want to know more, get in touch with us.


French health system

Dial 15 for emergency services in France if you have severe symptoms such as difficulty breathing. Do not go directly to an emergency department, doctor’s office, or clinic.

See Also

The official Government of France website (in French) for COVID-19 information is 

Info Coronavirus COVID-19.

Here you can find some health information about all EU countries.


Embassies & Government agencies

To get the necessary information about your current situation, contact the embassy or consulate of your country of residence. That way, you can stay informed if there are any rescue flights available in your region soon. 


Flight information in Paris

To stay informed about your rights as a passenger, please read this article from the European Commission. For guidance regarding transport measures, go to this page.


Please find the latest status information for flights from and to Paris- Charles De Gaulle airport here.

Related post: Europe lockdown amid coronavirus outbreak: info for stranded people

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